Require certain fields on calls before they're completed!

You have the ability to require certain fields on a call before it's completed by the driver or dispatcher.

We understand that every account might have unique data requirements. Therefore, you can manage required fields on a per-account basis.

New Options Available!

Great News! We've added two new settings in the 'Required Fields' section: 'Customer Name' and 'Customer Phone'

Activating Required Fields

• Go to “Accounts” ➡ Select the desired account ➡ Click “Modify Account” ➡ Go to the “Advanced” tab.
• Scroll down, and you will find the Required Fields section. Here you can select the settings you want to require for the calls.
• Select “Save Changes” once finished.

NOTE: When you set a required field, users will receive an error message when they try to complete a call and the required data fields aren't filled in.

If you have any questions or need any help regarding this feature, please don't hesitate to contact our team.

The Required Fields feature is available in ALL Plans.